We want to thank each and everyone of our customers for supporting our business during this pandemic. We continue to work hard to keep our warehouse clean and sanitize to insure the safety of our customers and staff.  Due to the Pandemic COVID-19 situation we ask that you bare with us on the shipping times which may take longer due to the handling procedures of UPS and USPS. Also please make sure that before you place your orders you double verify your address is correct, this could prolong the arrival of your items back to our warehouse if your package is sent back to us and delay the turn around time. We are also NOT responsible for lost packages or if the tracking states its been delivered. Best assure if the package returns to us we will get it back to you as soon as we receive it, if you have contacted us with correct information. Please read our shipping policy carefully before placing orders https://shopphoenixglam.com/policies/shipping-policy. Thank you again for your support and Business. Stay Safe, Stay Home, Stay Glamorous!  

*****COVID-19 ADVISORY ON PRE-ORDER ITEMS COLLECTION due to the pandemic and stay at home order situation this is causing delays in some of our back-orders being shipped out to our warehouse since our vendors are also being affected. We want to thank you for your patience in advance. If you have any items pending for shipping from this collection they will be prepared and shipped out as soon as they arrive to our warehouse. Please allow 10-15 business days for processing of your items and to receive tracking. If you place an order and it has in stock items along with Pre-Order items your in stock items will be shipped out 1-2 business days as normal and pre-order will be shipped separately at no cost to you with in 10-15 business days of purchase.